About Us
Last Updated: April 25, 2026
Welcome to MyBookTrip.shop. We are an independent, third-party travel consultancy service that provides paid expert guidance and advisory assistance to travelers experiencing issues with their travel bookings, itineraries, cancellations, or other travel-related challenges.
Our Mission
Our mission is to help travelers navigate the often complex world of modern travel by providing timely, personalized, and knowledgeable consultancy for itinerary changes, booking issues, cancellation questions, and general travel challenges. We aim to be a helpful resource — while always being transparent about who we are and how our paid service works.
What We Do
MyBookTrip.shop provides the following paid consultancy services:
- Booking Guidance: We help you understand booking processes, carrier policies, and your available options. We do not directly book tickets on your behalf.
- Itinerary Change Advice: We explain how itinerary modifications work with various carriers and guide you through the process.
- Cancellation & Refund Guidance: We advise on cancellation policies, refund eligibility, and how to initiate requests with your travel provider.
- Complaint Resolution Advice: We guide you on how to file complaints effectively with travel carriers and relevant consumer protection bodies.
- General Travel Advice: We share general knowledge about baggage policies, layover procedures, travel documentation requirements, and other common travel concerns.
What We Are NOT
To ensure complete transparency, we want to clearly state what MyBookTrip.shop is NOT:
- We are NOT an airline, railroad, bus line, cruise company, or any official travel carrier.
- We are NOT affiliated with, endorsed by, or authorized by any airline or travel carrier.
- We do NOT sell airline tickets, train tickets, or any travel products directly.
- We do NOT have the authority to issue refunds, change bookings, or make decisions on behalf of any travel carrier.
- We do NOT guarantee any specific outcomes. Results depend entirely on the policies and decisions of the relevant travel carrier.
- We are NOT a substitute for your travel carrier's official customer service, which is typically available to you at no cost.
Our Fee Structure
MyBookTrip.shop is a paid consultancy service. Here's how our fees work:
- We charge a consultancy service fee for our expert advice and assistance.
- All fees are clearly communicated to you before any charge is applied.
- You will never be charged without your explicit consent.
- Our consultancy fee is separate from any costs associated with your actual travel booking or carrier.
- We recommend that you first try contacting your travel carrier's free official support before engaging our paid services.
For more details, please refer to our Refund Policy and Terms & Conditions.
Why Travelers Use Our Service
Some travelers choose to use our paid consultancy because:
- They find it difficult to navigate complex carrier policies and need expert guidance.
- They want personalized, one-on-one advice from experienced travel consultants.
- They need help understanding their rights and options in a specific travel situation.
- They prefer having an experienced advisor walk them through the process step by step.
Please note: We always recommend that travelers first try contacting their travel carrier directly, as carriers typically offer free customer support for their passengers.
Company Details
- Business Name: MyBookTrip.shop
- Operated By: Universal Tickets LLC
- EIN: 99-464-2268
- Business Type: Independent Third-Party Travel Consultancy
- Registered In: United States of America
- Address: 608 Harvest Wy, Toms River, NJ 08755, USA
- Phone: +1-848-294-6003
- Email: support@mybooktrip.shop