Terms and Conditions

Last Updated: April 25, 2026

These Terms and Conditions ("Terms") govern your use of the website mybooktrip.shop and the travel consultancy services offered by MyBookTrip.shop, operated by Universal Tickets LLC ("we," "us," "our," or "Company"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Nature of Our Services — Critical Disclosure

MyBookTrip.shop is an independent, third-party travel consultancy service. We are NOT affiliated with, authorized by, endorsed by, or connected to any airline, train operator, bus company, cruise line, hotel chain, car rental company, or any official government travel authority or body. We do not represent any travel carrier in any capacity. All trademarks and brand names of third-party travel carriers belong to their respective owners.

Our services consist solely of providing travel-related advice, guidance, and consultancy assistance to consumers who are experiencing travel-related issues. We:

Do NOT directly sell travel tickets of any kind.
Do NOT make bookings on your behalf with carriers.
Do NOT guarantee any specific outcomes from travel carriers or providers.
Do NOT have authority to issue refunds, make changes, or take action on behalf of any carrier.
Charge a service fee for our consultancy and advisory services.

Your travel carrier may offer free official customer support. We recommend contacting your carrier directly before engaging our paid services.

2. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Consultancy Services

Our consultants provide:

Guidance on navigating booking processes and understanding carrier policies.
Advice on itinerary changes, cancellations, and refund request procedures.
Assistance with understanding your rights as a traveler.
General travel-related information and problem-resolution strategies.

We do not guarantee specific outcomes. Results depend on the policies and decisions of the relevant travel carriers, which are beyond our control. Our consultancy is advisory in nature only.

4. Service Fees & Payment

MyBookTrip.shop is a paid consultancy service. Key details about our fees:

A consultancy service fee is charged for our expert advice and assistance.
All fees will be clearly communicated to you before any charge is applied.
You will not be charged without your explicit verbal or written consent.
Our fees cover the time and expertise of our travel consultants.
Our fees are separate from and independent of any costs, fees, or refunds associated with your actual travel booking or carrier.
Fees may vary based on the complexity and duration of the consultancy session.

All fees are subject to our Refund Policy.

5. User Responsibilities

By using our services, you agree to:

Provide accurate and truthful information about your travel situation.
Not misrepresent your identity or circumstances to our consultants.
Use our services only for lawful purposes and in accordance with these Terms.
Not engage in abusive, threatening, or harassing behavior toward our staff.
Acknowledge that you understand we are an independent third-party consultancy and not an official carrier.

6. No Guarantee of Results

While we strive to provide the best possible advice and assistance, MyBookTrip.shop makes no warranty or guarantee that our consultancy will result in a refund, ticket change, rebooking, or any specific outcome with any travel carrier. Outcomes are at the sole discretion of the relevant travel carrier. We provide advice and guidance only — we do not control carrier decisions.

7. Dispute Resolution

If you have a complaint or dispute regarding our services:

Step 1: Contact us at support@mybooktrip.shop with details of your complaint.
Step 2: We will acknowledge your complaint within 2 business days.
Step 3: We will investigate and attempt to resolve the issue within 7–10 business days.
Step 4: If you are dissatisfied with our resolution, you may file a complaint with your state's consumer protection office or the FTC at ftc.gov/complaint.

8. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of MyBookTrip.shop (Universal Tickets LLC) or is used with permission, and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

9. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of viruses.

10. Limitation of Liability

To the fullest extent permitted by applicable law, MyBookTrip.shop (Universal Tickets LLC) and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or savings, arising out of or in connection with your use of our services.

Our total aggregate liability to you for any claim arising under these Terms shall not exceed the amount of fees you actually paid to us in the 30 days preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless MyBookTrip.shop (Universal Tickets LLC) and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any third-party rights.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement by us of those websites. We are not responsible for the content, privacy practices, or terms of third-party sites.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ocean County, New Jersey.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes take effect upon posting to this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Phone: +1-848-294-6003 (Service Fees Apply)
Email: support@mybooktrip.shop
Website: mybooktrip.shop
Address: 608 Harvest Wy, Toms River, NJ 08755, USA
Company: Universal Tickets LLC (EIN: 99-464-2268)